Overview
Gloo AI Studio offers flexible plans to meet your needs, from free access to the Studio Playground to full API access with enterprise-grade features. Your account type determines which features you can access and how billing is managed.Understanding Plans
Free Plan
Studio Playground access only with rate limits. Perfect for testing and exploration.
Pay-as-you-go
Full API and Playground access with weekly spend limits. Ideal for production applications.
Enterprise
Complete feature access with monthly invoicing and dedicated support.
Plan Comparison
| Feature | Free Plan | Pay-as-you-go | Enterprise |
|---|---|---|---|
| Studio Playground Access | Yes | Yes | Yes |
| Playground Chat Rate Limits | 50 messages every 5 hours | None | None |
| API Access | No | Yes | Yes |
| Spend Limits | N/A | $100/week (max) | Managed via agreement |
| Data Engine Access | No | No | Yes |
| Search Access | No | No | Yes |
| Item Recommendations API | No | No | Yes |
| Billing Method | None | Credit card (weekly) | Monthly invoicing |
| Analytics Access | None | Usage & Cost | Extended (Ingestion, Org Data) |
Adding a Payment Method
Free Plan users can upgrade to Pay-as-you-go by adding a payment method. Follow these steps:- Navigate to the Studio Billing page
- Go to the Payment Methods tab
- Click Add payment method
- Enter your credit card details
- Save your changes
Adding a payment method automatically upgrades you from the Free Plan to the Pay-as-you-go plan, giving you immediate API access.
Setting Spend Limits (Pay-as-you-go)
Pay-as-you-go accounts have weekly spend limits to help you control costs. Here’s what you need to know: Default Limit: If you don’t set a custom limit, your account defaults to $100/week. Maximum Limit: The maximum weekly spend limit is $100. How to Modify:- Go to the Studio Billing page
- Click Usage Limits
- Adjust your weekly limit (up to $100)
- Save your changes
Enterprise accounts manage spend limits through service agreements, not the Studio UI. Contact your account manager to adjust limits.
Upgrading to Enterprise
Enterprise plans unlock the full power of Gloo AI, including:- Data Engine: Ingest and manage your organization’s content
- Search: Implement intelligent search across your data
- Item Recommendations API: Build personalized recommendation systems
- Extended Analytics: Track ingestion metrics and organization-level data
- Monthly Invoicing: Simplified billing with monthly invoices
- Dedicated Support: Priority support from our team
- Visit our pricing page and click Contact enterprise sales
- Click the upgrade CTA when you hit your spend limit in the Studio
- Navigate to the Studio Billing page and click Upgrade to Enterprise
- Understand your use case and requirements
- Configure the right plan and features for your needs
- Set up monthly invoicing and service agreements
- Migrate your existing organization to Enterprise features
Managing Invoices (Enterprise)
Enterprise accounts receive monthly invoices based on their service agreement. Invoices include:- API usage (requests and tokens)
- Feature access (Data Engine, Search, Item APIs)
- Any custom services or add-ons
Frequently Asked Questions
What happens if I exceed my spend limit? For Pay-as-you-go accounts, API access is paused when you reach your weekly limit. Access automatically resumes when the limit resets. You’ll receive notifications as you approach your limit. Can I change my plan?- Free to Pay-as-you-go: Add a payment method at any time
- Pay-as-you-go to Enterprise: Contact sales to upgrade
- Downgrade: Contact support to discuss your options